6/14/2023 0 Comments Parallels accessYou can also quickly estimate how much it’ll cost to onboard new clients. The transparency is also ideal for startups and solopreneurs who need to keep a tight rein on the budget. However, you’re getting exactly what you’re paying for: offering remote support from your mobile device. You don’t get all the bells and whistles that options like Zoho Assist offer. Overall, Parallels Access is very affordable. However, you can onboard extra computers in five sets for an additional $49.99 per year. You can connect up to five computers and unlimited mobile devices. There’s also an account administrator to manage users and create accounts. The Business plans offer unlimited user accounts. You can choose between a one-year subscription for $49.99 per year or a two-year license that costs $89.99. The Business plan is better suited for offering remote support. Plus, you can connect unlimited mobile devices and up to five computers. The Personal plan is only suitable for one user. You may opt for the two-year plan that costs $34.99. Unfortunately, this tier only supports one user. You can connect unlimited mobile devices and up to five computers. The Personal plan starts at $19.99 per year. The platform offers a Personal and Professional plan. Knowing precisely how much you’ll pay for a service is desirable. Parallels Access offers straightforward pricing options. But it isn’t robust enough for a stand-alone professional remote support tool. The platform helps access your desktop files remotely via mobile. Limited Remote Support Features: Parallels Access is best suited for personal use. So it’s worth noting that you may need to take some actions a few times before they work. The lag may vary depending on the file size and bandwidth. Slight Lag: Most users experience a little lag when launching certain desktop apps from mobile devices using Parallel Access. There’s no monthly billing option, meaning you’re stuck with Parallel Access for at least a year unless you’re willing to forfeit your payment. However, its shortest subscription is one year. Long-term Contract: Parallel Access is relatively affordable compared to other remote-access platforms. The Badīelow are some of Parallel Access’ limitations: In addition, it’s an affordable solution that offers robust virtual network computing (VNC) features, especially for mobile users. You can connect unlimited devices and up to five computers at the same base price. The platform also offers social media support on Twitter, Facebook, and Telegram.įair Pricing: This remote-access solution is competitively priced. The support options include email ticket submission, live chat, and phone. Then, you simply tap the icon for the desktop application you want to launch from your mobile device.Ģ4/7 Support: Parallels Access offers round-the-clock support for all paid subscription levels. Instead, Parallels Access offers an App Launcher similar to your iOS or Android Launchpad. Here’s what most users love about Parallels Access:Įxceptional User Interface (UI): Many mobile remote access solutions simply clone your desktop screen on your mobile device. However, like any other technology stack, this software has its limitations and downsides. There are many good things to like about Parallels Access. You can see all of our top picks here, with an insightful breakdown of what each software does best. That’s why we went through the trouble of reviewing the best remote support software that supports these capabilities. It’s even more complicated if you cannot access your client’s screen, access files, collaborate with team members, and run diagnostics. We can all appreciate that offering technical support isn’t easy. This solution lets you access desktop applications like native apps on your mobile device. Although most other remote access solutions have this capability, it is hard to beat Parallel Access. Parallels Access is the best solution for accessing a computer from a mobile device. However, Parallels Access really shines in one particular area. Like other products on our list, this software allows for seamless computer-to-computer connections if you need to access a client’s files to offer support. Parallels Access made it to our top list of the best remote support software. Comparing Parallels Access to the Best Remote Support Software However, Parallels Access is a terrific add-on tool to your main support software if you ever need to access your work computer or a client’s computer remotely from a mobile device. You can certainly get more robust software with support-specific features like diagnostic tools, scheduled sessions, voice, and video chat. Parallels Access might not be our top pick for the best stand-alone remote support software.
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